OUR GUARANTEE

REFUND & CANCELLATION POLICY

We want you to be very satisfied with your Pet Top® Portable Drinking Device for Pets and Short-Neck Adapter, and with your purchases through our special TV offer via www.getpettop.com and www.pettop.com. Accordingly we have instituted the following return policy for purchases through our Special TV Offer.

Purchases

1. If for some reason you are dissatisfied with a merchandise order purchased from this site as part of our special TV offer via www.getpettop.com and pettop.com, you may return it to us within 60 days for a full refund (less processing & handling) or free replacement, at your option. To do so you must first contact us to obtain a Return Merchandise Authorization number, which you must place clearly on the outside of your return package.

2. If you would like to cancel a merchandise order that has not yet shipped, please contact our Customer Service department at 1-888-PET-TOP-1 (1-888-738-8671).


Thank you for your interest in our products. If you need any assistance please do not hesitate to contact us!