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Pet Top Products LLC
Pet Top Products LLC ("PTP") respects the privacy rights of the users of the www.pettop.com Web site ("Web site") and wants you to understand what information we collect from our Web site users and how we use the information we collect.
THE INFORMATION WE COLLECT
PTP will not sell, trade, or rent your personally identifying information to third parties without your prior consent. The information that we collect from you will depend upon your use of the Web site, as outlined below.
Information You Give Us
We receive and store any information you give us through the Web site or any other way, for example in e-mails or calls to Customer Service. We may require more information from a person who is using the Web site to order products, for example, as compared to a person who is viewing only product specifications.
Automatically Submitted Information
HOW WE USE THE INFORMATION
How We Use Your Information
All personally-identifiable information that PTP collects is used directly for customizing your visits to and use of the Web site.
We use your information to statistically analyze the use of our Web site, improve our content and product offerings, and customize PTP's content and services to better meet your needs. Your personally identifying information is not used to monitor your activities on our site.
We may share any information we collect with our subsidiaries and affiliates to the extent they may be involved with the Web site or performing any Services we may offer or that you may request. That is, we may employ other companies and individuals to perform functions on our behalf. For example, order processing and fulfillment, postal mailing services, express-mail services, processing of credit card payments, and site hosting; these entities have access only to personal information needed to perform their functions, but are not authorized or allowed to use it for any other purposes.
Your e-mail address is used to send you administrative messages or other necessary communications regarding your use of the Web site (for example, you will receive a confirmation by e-mail if we receive your customer service inquiry, and a confirmation by e-mail if you place an order on the Web site). You may not opt out of such necessary communications without discontinuing use of part or all of the Web site.
Only if you choose to let us do so, PTP and its affiliates and subsidiaries may also use your e-mail address to notify you of new features or services available on the Web site or events or services available through PTP or its subsidiaries and affiliates. If you do not wish to receive these e-mail notices, you may opt out of this service.
Use of "Cookies"
PTP realizes how important security is to you, so we have taken steps to enhance the confidentiality and safety of information you transmit to us over the Internet.
We make use of Secure Sockets Layer (SSL) encryption in conjunction with the use of a Digital Certificate provided by GoDaddy. Your purchases are processed through Web pages protected by this SSL technology. Your credit card and other billing information are encrypted before being transmitted over the Internet. Furthermore, we do not store credit card billing information on our server after your payment is completed; this is the reason you must enter a credit card number each time you order from us. While somewhat inconvenient, it helps protect your credit card information from online theft.
A Web page protected by SSL is indicated in recent Netscape browsers by a small closed padlock on a yellow background (lower left corner of the browser) and in recent Internet Explorer browsers by a yellow closed padlock (lower right corner of the browser). Clicking the closed padlock symbol will display additional security information regarding the Web site. You can verify the authenticity of our Digital Certificate through GoDaddy by clicking the GoDaddy Verify Security graphical logo displayed on our Web site.
You may make purchases of products on the Web site without choosing a User ID and Password. You will be required to provide information necessary to verify, process and complete your order, and notify you of your order status. Rest assured that your credit card and billing information is still handled through SSL encryption technology.
You may also order products by calling us toll-free at 1-866-PET-TOPS (1-866-738-8677) or by mailing a copy of your completed order page from the Web site and submitting payment by check or money order to Pet Top Products LLC, 1771 Post Road East, #314 Westport CT 06880. Orders shipped or delivered to a Connecticut address must include 6% Connecticut State Sales and Use Tax on any purchases. Your order will be shipped upon clearance of the check or money order. PTP cannot be responsible for any checks or money orders or other information lost en-route to PTP. Please do not send cash!
Links To Other Sites
QUESTIONS AND FEEDBACK
If you have any questions regarding privacy on our site, please click the "Contact Us" button or call us toll-free at 1-866-PET-TOPS (1-866-738-8677).